Saturday, July 11, 2009

Internet Chat CSR for those in MO

To assist customers via live internet chatting by enhancing their shopping experience, researching and resolving their customer service issues and increasing overall customer satisfaction.

This is a work from home position and requires a personal home computer with the following minimum requirements: a cable or DSL internet connection, 256K RAM, 60GB Hard Disk Drive, 1.7 GHz processor and anti-virus protection.

Working hours required:
Sunday 5 pm - 1 am
Monday 5 pm - 12 midnight
Tuesday 7 pm - 1 am
Friday 6 pm - 2 am
Saturday 4 pm - 12 midnight

Some weeks may include mandatory additional hours, which may include overtime hours (if applicable).

Mandatory Classroom Training Schedule:
August 10th through August 27th, Monday through Thursday, 12 noon - 6 pm.

Training will take place in our corporate office at 8920 Pershall Rd., Hazelwood, MO 63042.

Must be eighteen years of age
Must have high school diploma/GED
Must pass the Drug Test
Must pass the Background Check
Must pass pre-employment tests if applicable

The successful candidate will have 6 months of customer service experience and previous internet experience. Excellent written and verbal communication skills are essential. Requires a strong understanding of computers and software. Candidates will also have superior customer service skills and be able to work efficiently with or without direct supervision. Problem-solving, formulation, reading, reasoning/logic, and analytical skills are also required.

Apply Here

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