Tuesday, October 27, 2009

Pre-employment Verification Specialist

Work from Home (Contractor) Pre-employment Verification Specialist (Work from Home)

Date: 2009-10-22, 4:46PM CDT
Reply to: careers@hrplus.com [Errors when replying to ads?]

HR Plus is a pre-employment background screening division of AlliedBarton Security Services operating out of Chicago, IL. We are currently searching for contractors to work remotely in the position of a Verification Specialist. Verification Specialists verify professional and education credentials of our client’s job candidates. Verification Specialists exercise tenacity in locating appropriate and most reliable sources of information while protecting candidate confidentiality.

Technology Requirements for working remotely:
Secure computer to work from
Windows XP SP 2 or higher with minimum of 512 MB of memory -OR- Vista with minimum of 2G of memory
Microsoft Office preferred
Current anti-virus program
High speed internet connection (DSL, cable)
Dedicated phone line (LAN or voice over IP)

Other requirements for the position
• Ability to work 35-40 hours per week
• Must be an outgoing, high energy and creative individual who can work well with all associates at all levels
• Proficient with Microsoft Windows operating software and internet research.
• Detail oriented individual who is able to stay focused when working on lengthy projects, and able to handle constantly changing priorities
• Possess excellent proofreading skills
• Capable of working independently, taking initiative, following through and meeting deadlines
• Must handle all types of highly confidential information
• Possess excellent written and oral communication skills
• Must have a quiet place to work from.

Bilingual candidates are a plus!
No calls please. Please email your cover letter and resume to careers@hrplus.com to apply.

* Location: Work from Home
* Compensation: Compensation is based on the amount of completed verfications.
* This is a contract job.
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.

PostingID: 1433332510

Friday, October 23, 2009

Customer Service Rep

Customer Service Representative Work from Home
Date: 2009-10-21, 12:33PM EDT
Reply to: job-gtzaj-1431291270@craigslist.org [Errors when replying to ads?]

Customer Service Representative needed to work from your home office or office. We are in need of a reliable person to assist in taking orders from 8am to 6pm EST Monday through Fri and rotating Saturdays. This person will also answer emails and participate in live chats with customers.

We are looking for someone that can be a team player, take direction, follow directions, use a script, be polite, firm and understand customer service. Preferably this individual will have experience in either a call center or retail customer service setting. Knowledge of fashion and sewing terms is helpful but not required.

Must have good command of the English language and be able to write with good grammar, punctuation and spelling. Good writing skills would be a plus. Pleasant phone voice. Knowledge of social networking including MySpace, Facebook, Squidoo and Google docs is preferred. Be able to use word processing, spreadsheet software, read and follow directions given, be able to work as part of a team and individually.

Working environment needs to be professional in nature with a quiet place to work; no background noise (dogs barking, children playing/crying) and no one else that answers the phone, i.e. children, spouse, guests. High speed internet access is necessary so that you may be on the computer and the phone simultaneously, write and speak proper English without a strong accent.

This person must be willing to bill for actual time worked only and submit Daily & Weekly reports. Payment will begin after successful completion of initial training. Training averages 4 to 6 hours.

* Compensation: Starts at $ 5.00 an hour
* Telecommuting is ok.
* This is a contract job.
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.

PostingID: 1431291270

Customer Service

Customer Service Representatives (Columbus, GA)
Date: 2009-09-23, 3:42PM EDT
Reply to: job-zpkr8-1388950779@craigslist.org [Errors when replying to ads?]

Job Title: Virtual Service Representative (VSR)
Company: Element Customer Care
Career Level: Beginning
Relevant Work Experience: 0-3 Years
Location: Work from Home
Hours: 40 hours per week

WORK AT HOME OPPORTUNITY: Must have a dedicated telephone land line and computer connected with high speed internet connection to be eligible for this virtual opportunity.

Are you:
• Available to work outside normally scheduled hours to satisfy customer needs.
• A Quick learner that is able to self-train and pick up new skills as necessary.
• A detail-oriented, self-motivated team player who truly enjoys working with customers.
• An adaptable self starter with strong personal relations skills.


Seeking Virtual Service Representatives for Element Customer Care, a national customer care and billing company based out of Durham, NC. Applicant must be technologically savvy, extremely organized, and data oriented. Flexibility and willingness to learn new processes is essential.

1. Use a computer terminal to access customer information and convey necessary information to customers.
2. Answer customer questions (basic information such as prices, programming, installation of services, billing, etc.) with appropriate and accurate information.
3. Communicate effectively: verbally over the telephone with customers and via chat and/or email with co-workers and customers.
4. Resolve customer issues/complaints with a sense of urgency.
5. Make decisions based on documentation and account research in a fast paced environment.
6. Quickly navigate between multiple web based systems.
7. Contact customers concerning scheduled service calls.
8. Determine when there are service outages (i.e., use Knowledge Base and all other systems).
9. Maintains current up-to-date cable "product" knowledge (i.e., Programming, promotions, etc.). Provides, with appropriate persuasive communication skills, information on cable services and enhancements.
10. Other duties as assigned.

1. High school education or equivalent.
2. Must truly enjoy working with customers.
3. Must enjoy talking on the phone.

1. Experience in public relations or sales are highly desirable.
2. Bilingual language skills a plus.


Qualified candidates should apply on-line at: https://elementcare.hostedcc.com/mason/qualification//80216.html

Qualified candidates will be contacted after successfully completing all steps listed at the url above.

Element Customer Care offers Full-time employees competitive benefits including medical, dental, vision, and tuition

Element Care Customer Service is an equal opportunity Employer EOE/M/F/D/V

* Location: Columbus, GA
* Compensation: $10.00 / hour
* Telecommuting is ok.
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.

PostingID: 1388950779

Clerical/Customer Service

Clerical/Customer Service (Metro Area)
Date: 2009-10-21, 12:41PM CDT
Reply to: job-uqps4-1431420214@craigslist.org [Errors when replying to ads?]


We are looking for a talented online clerk/customer service rep. who is ready to work online from home.

Ability to manage multiple tasks in a fast-paced environment with a high attention to detail.
Must have a friendly, helpful personality.
Strong customer service skills, including data entry, excellent verbal and written communication, ability to type at least 20 WPM.
Excellent organization and follow up required to handle customer needs.
Working knowledge of MS Windows including Word, Excel & Outlook.
Experience with customer relationship management software systems, direct sales or previous customer service experience is a plus.

These opportunities are full and part-time If interested, please forward a resume for immediate consideration.

Reply to: tonylewis51@yahoo.com

* Location: Metro Area
* Compensation: Wil Discuss
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.

PostingID: 1431420214

Wednesday, October 21, 2009

Customer Follow-up

PART-TIME, Customer Follow-Up (Maaco Collision Repair & Auto Painting)
Date: 2009-10-06, 2:31PM PDT
Reply to: kjohnson@maaco.com [Errors when replying to ads?]

We have an INCREDIBLY dedicated Customer Database and complete over 5000 Estimates for Paint and Collision services per year. Many of our customers find it necessary to PLAN or BUDGET the repairs and are UNABLE to leave their car on the SPECIFIC DAY that we provide the Customer a Free Written Estimate for services on their vehicle... We are looking for a FUN, POSITIVE person to complete a 3-5 minute customer survey and look to SCHEDULE Customers for a RETURN APPOINTMENT to the Center...

If you have FUN talking with people who will have FUN talking with you AND YOU ARE the kind of person who is PROUD of who you represent, you have an excellent chance for success... 2-3 hours per evening, 3-4 days per week and a full day on Saturday... Hourly rate PLUS BONUS... Excellent potential to earn GREAT MONEY and no hard close. Our services, the quality of our work and the INDUSTRY'S BEST VALUE for Paint and Collision services makes this Customer Follow-Up process a very easy WIN for the RIGHT PERSON. Perfect Part-Time job for someone already working during normal business hours or perhaps someone looking for supplemental income or... Perhaps a College Student who would prefer to "skip" the Fast Food Jobs all together....

Your FIRST CALL responding to this Job Offering is YOUR FIRST INTERVIEW... 10-15 Hours per week... We will "consider" telecommuting! Email your resume to kjohnson@maaco.com or call Regional Manager, Kevin Johnson, at 610.246.5879. Allow 24-48 hours for return call or email response... Call, leave a message and ALSO sending an email is preferred! Please DO NOT apply in person. Business location is in Fresno.

Good luck! We look forward to meeting you...

* Location: Maaco Collision Repair & Auto Painting
* Compensation: $10.00/hour PLUS BONUS
* Telecommuting is ok.
* This is a part-time job.
* OK to highlight this job opening for persons with disabilities
* Principals only. Recruiters, please don't contact this job poster.
* Phone calls about this job are ok.
* Please do not contact job poster about other services, products or commercial interests.

PostingID: 1409553622

Community Manager

Community Manager Needed For Gadget/Tech Site
Date: 2009-10-13, 4:03PM EDT
Reply to: gigs-rfjtp-1419913442@craigslist.org [Errors when replying to ads?]

Mixr Media is looking for a community manager for its gadget site, Ziggytek.com.

The CM would have to be someone who’s passionate about gadgets, understands the sphere, can offer personal opinion while still maintaining a level of professionalism.

The person we have in mind will be able to relate gadgets on a personal level and can engage the audience in conversation by asking questions and responding to questions.

We want someone who can follow directions but can do their own thing and does not always need management to tell them what to do.

If you think you are that person, please let us know, so we can get you on board.

We do have some requirements though:

- Ability to write at least 3-4 original posts per day.
- Have a good knowledge of social networking outside of Facebook/Twitter and can promote the gadget/technology site to the best of their ability.

We have a unique payment system for our CM, it’ll be a step up model. The model was created to protect us from bloggers leaving whenever they felt like it and ensures that they’ll continue to stick with us. It’s a model that has worked well for us and we’ll continue with that. The monthly stipend will increase every month for 3 months then you’ll get the same stipend. If the site continues to gain traffic and grows, the stipend will increase as well. Along with the monthly stipend, we’ll be offering our CM revenue sharing if the site continues to grow as well.

This is a great opportunity for gadget lovers, looking to blog about things they read everyday and offer their opinion on the latest technology and gadget news.

If you’re interested, please send us an email reply with your resume attached and a quick intro as to why you think you should be considered for the Community Manager position for Ziggytek.com

It is open to anyone.

* it's NOT ok to contact this poster with services or other commercial interests
* Compensation: monthly stipend with revenue share

PostingID: 1419913442

Research Assistant

Research Assistant (Telecommute - Anywhere)
Date: 2009-10-13, 3:29PM MDT
Reply to: korynn@studiob.com [Errors when replying to ads?]

Studio B, the leading content marketing and literary agency, is looking for highly-motivated college students with research and computer science experience to assist with internet research for our recruiting department.

We are interested in working with individuals who can dedicate a few hours each week to handling research requests. This is a great opportunity for students with a flexible schedule, who have a broad knowledge of technology areas and internet search experience. Candidates for this opportunity should be Google-savvy, and have the availability for short turn-around research. Guidelines and search tips will be provided.

Responsibilities include:
- Using internet searches to identify candidates for recruiting requests
- Collection of contact information, resumes, blogs, and forums

Previous research experience is a plus.

Applicants should be highly-organized, possess excellent computer skills, have a general understanding of various technologies, and be able to work effectively under minimal supervision. Studio B operates as a virtual company and is seeking someone who is comfortable with a telecommuting position. This is a contract position for students or individuals with a flexible schedule. For more information about Studio B, visit our website at http://www.studiob.com.

Interested applicants should e-mail your resume and cover letter to Korynn Stark at Korynn@studiob.com.

* Location: Telecommute - Anywhere
* Compensation: $8.00 per hour
* Telecommuting is ok.
* This is a part-time job.
* This is a contract job.
* OK to highlight this job opening for persons with disabilities
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.

PostingID: 1420066574

Virtual Assistant

Virtual Assistant - Hair Care Company (none)
Date: 2009-10-08, 10:23AM PDT
Reply to: reggie@nutresshair.com [Errors when replying to ads?]

Nutress Hair Products, a small LA-based hair products company (www.nutresshair.com) is looking for a part-time virtual assistant to help the owner manage various activities from their home office location. The owner is a tech-savvy operator who is looking for someone of similar orientation to manage various small projects, administrative tasks and marketing duties as determined by the owner or sales staff. This job is a great way to participate in an exciting business using a variety of skills.

1. General knowledge of hair care practices, brands and products, preferably in the ethnic hair care industry
2. Ability to multi-task, track projects and follow up with others
3. Ability to interact virtually on the web – comfort with email, sending and receiving files, performing web searches, participating in blogs and other social media outlets
4. Significant experience using Microsoft Office Software
5. Experience and general knowledge with billing procedures
6. Good oral and written communication skills
7. Home office capabilities – fax, computer, phone with ld calling

Types of Tasks
Researching business issues as requested on the web
Assistance planning events and activities on behalf of president and sales staff
Handling email and phone correspondence as needed

Telemarketing (find out is still carrying line, new correspondence, etc)
Mailing marketing kits
Shipping samples upon request
Follow up on contests and promotions

Collection calls

Web Activity
Updating website store locations, making minor changes to website
Responding to inquiries from customers (mainly product inquiries)

Tracking Orders
Placing and Checking orders when necessary
Supplying documentation as needed.

* Location: none
* Compensation: Time requirements and fees based on skill levels and experience
* Telecommuting is ok.
* This is a part-time job.
* This is a contract job.
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.

PostingID: 1412257504

Dessert Blogger

If You Love Desserts, This Job Is Calling Your Name

I’ve got a sweet gig – literally – for you, o loyal reader! 100CafeStreet, a blog devoted to all thing dessert-related, is looking for a talented and happy blogger who can successfully and consistently write about desserts, tea and coffee.

You can choose your subjects, if you like. Some suggested topics would be sugar free desserts, cupcakes, tips on how to save on desserts, 5 minutes desserts, cupcakes with personality, top 10 tea brands, short history of tea, fondant delights, brownies forever, how to make truffles, cake projects, dessert recipes, smoothies, benefits of tea, yummy pastry, most loved pie flavors, etc. Once in a while they will suggest a specific topic to write about but the choice is still yours.

This is what they expect from you:
- high quality posts
- minimum of 250 words/post
- 1 post/week
- 1 good quality image included in every post
- excellent English grammar
- interesting subjects
- willingness to learn and improve your writing skills
- absolutely NO plagiarism

Their rates and conditions:
- $5 per posting
- Payment through PayPal only
- a short bio on our About Us page with a link to your website

Experience with Wordpress and keywords is an advantage. If you are interested in being our contributor, please send us a message with who you are, 3 samples of your writing and links to your blogs or other websites you posted on to 100CafeStreet[at]gmail[dot]com

Have a sweet hunting!

Monday, October 19, 2009

Internet Research Assistant

From their website:

Currently we are seeking Independent Research Assistants. If you have great verbal, written and internet skills and have the required technology you may apply for an interview.

This position involves collecting data and information via the telephone, e-mail, fax and internet. You will work closely with a Marketing Specialist who will take the raw data you collect and create reports and documents for clients.

After reviewing the requirements, if you wish to apply please fill out the form below with your name, e-mail and contact number.

Demand Studios

Demand Studios offers several types of positions from home - writers, movie makers, copy editors, etc. I will focus on writing here as this is what I have experience with. Their set up is very professional - you apply, and if accepted you can create a bio, fill in your tax info and begin claiming articles. There are a wealth of topics to write about, so you will never get bored. Payment varies from fixed rates to revenue sharing.

Check them out at www.demandstudios.com

Brandon Hall Researchers

From their website:

Employment Opportunities

Analysts | Writers | Researchers

Are you . . .

* A researcher experienced with statistically based surveys or market analyses?
* A learning professional with special expertise or unique experience who writes well?
* An analyst or research report writer?
* Someone in career transition looking for new skills and experience?
* A student looking for an internship or research project to work on?

Take a first step by providing information about your interests and qualifications.
Click here to access our online application form.

Thank you for your interest.

SpeakWrite Transcription

From their website:

SpeakWrite is currently hiring typists throughout the United States and Canada to work as independent contractors from their own homes.

SpeakWrite typists are qualified legal or general transcriptionists who contract with us to receive transcription work to complete from their own home, on their own schedule. You can apply from this site, and upon approval of your application and the completion of the required testing, you will be given a software which acts as a "key" which allows you to access the work. You may then sign into our system, pick up work from our clients, then upload your finished transcriptions to our system via the Internet.

Please review all of the information in the links on this page, including our computer requirements, qualifications, compensation and FAQ pages if you would like more information regarding our independent contractor positions.

Wednesday, October 14, 2009

Support Group Facilitator

Support Group Facilitator
Date: 2009-10-13, 3:06PM PDT
Reply to: see below

Simply the best! Club One has been named one of the Best Companies to Work for in the Bay Area for the third year in a row! We've set the standard for excellence with our award-winning fitness solutions and more importantly, our people. We are interested in attracting, hiring and retaining energetic, motivated, passionate professionals who are dedicated to making a difference in people's lives. Club One is based in San Francisco and is one of the leading fitness providers in the United States. We own and manage commercial clubs under the Club One Fitness and Frog’s Fitness brands and manage more than 70 fitness centers and wellness programs for many corporations such as Motorola, AOL, Chevron and eBay, as well as community centers throughout the United States and Canada. We believe fitness and wellness bring people together. Results and relationships keep us together. Join our mission in creating meaningful change in people's lives and become part of a team that shares your passion and values!

Club One is seeking candidates for a Support Group Facilitator to lead discussions in a 3D virtual world called Second Life. This is a temporary, part-time contract position. Our fitness and wellness programs, the people who deliver them, and the connection they make with our members and partners is what positions us as the leading health and fitness company in the industry. For more information about the company, please see our web site, www.ClubOne.com. Club One - where ONE is MORE! For a multi-tiered career plan and the advantage of Club One having over 100 sites, consider this a great opportunity!

The Support Group Facilitator will represent Club One and facilitate groups (up to 15 participants) through an internet site called Second Life. This person will lead discussions to help participants meet their nutrition and fitness goals.

A bachelor’s degree in kinesiology, exercise science, nutrition or a related area is required. All candidates must have several years of experience of personal training or nutrition counseling. Applicants should be dedicated to a healthy lifestyle, have good attention to detail, must be committed to rigorous customer service standards and will maintain only the highest level of integrity.

We will be interviewing in November and December and the Support Group Facilitator will lead sessions beginning on January 18, 2010. The sessions will take place on Saturdays from 2:30 – 7:30 PM. This person will need off site access for the sessions, their own laptop or PC (no Macs) and cable or high speed internet access.

The hourly rate is between $30 – 40, determined on experience.

Be a part of a groundbreaking pilot program! If we are successful, this program has potential growth opportunities. Please specify if you are a Second Life user on your resume!

If you feel that you are the right candidate for this job, please submit your resume to:

* Compensation: Hourly
* Telecommuting is ok.
* This is a part-time job.
* This is a contract job.
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.

PostingID: 1420124834

Legacy.com - must reside in IL or IN

Work From Home: Temporary, Part Time Content Screener
Legacy.com, Inc.
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Job Snapshot
820 Davis St
Evanston, IL 60201 (map it!Map it! )

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Employee Type:
Internet - ECommerce
Manages Others:
Job Type:
Media - Journalism - Newspaper
Not Specified
Post Date:
Description Founded in 1998, Legacy.com is an innovative online media company that collaborates with more than 750 newspapers in North America, Europe and Australia to provide ways for readers to express condolences and share remembrances of loved ones.

As the leader in the online memorial and obituary market, Legacy.com is visited by more than 14 million users each month. It partners with 124 of the 150 largest newspapers in the U.S. and features obituaries and Guest Books for more than two-thirds of people who die in the United States.

In addition, the company provides individuals and newspaper affiliates with new and powerful ways to connect during shared times of loss, such as the war in Iraq and Afghanistan, and in the aftermath of national tragedies such as 9/11.

We have a diverse and talented team of employees who come to us from many kinds of backgrounds. We have an immediate need for Temporary Content Screeners to work from home part time on a temporary basis for approximately 4-5 months.

The Position
Do you want to work part time and contribute to an important service? We’re looking for people to screen online condolence messages in accordance with established guidelines. Positions start at $10/hour.

Legacy.com hosts online obituary sections for newspapers. Each of these obituaries includes an online Guest Book where friends and family can submit messages to express their condolences or share their memories. The primary task of this position is to read these messages before they are posted online to ensure that inappropriate or offensive material does not appear in the Guest Book.
Requirements Available Shifts

All shifts are 20 hours/week, 5 four-hour shifts except the Friday through Monday shift which is 16 hours/week, 4 four-hour shifts; all are Central time:

7 a.m.- 11 a.m.: Sunday – Thursday; or Tuesday - Saturday
10 a.m.- 2 p.m.: Friday – Monday; Monday –Friday; Sunday – Thursday; or Tuesday - Saturday
2 p.m.- 6 p.m.: Friday – Monday; Monday –Friday; Sunday – Thursday; or Tuesday - Saturday
6 p.m. - 10 p.m.: Friday – Monday; Monday –Friday; Sunday – Thursday; or Tuesday - Saturday

Note: the 2 p.m. – 6 p.m. and 6 p.m. – 10 p.m. shifts are our greatest need.

Telecommuting requirements

You must meet all telecommuting requirements in order to apply:

○ A personal computer (PC or Mac);

○ High-speed Internet access (cable, DSL) in the home. Our remote access software is not compatible with Macintosh machines at this time;

○ Must not have any conflicting responsibilities during shifts such as being the primary caregiver for a young child or an elderly person

○ Residency in Illinois or Indiana only.

The ideal candidate has strong reading and decision-making skills, is self-motivated, fluent with email and the Internet, and has strong attention to detail.

To apply
Please send a resume and cover letter. In your cover letter, please indicate your shift preference and explain why you want to work part-time. Through experience, we have found that this position is too demanding in terms of the nature of the work and the time it takes for many people to hold in addition to a full-time job.


Legacy.com offers a very generous and comprehensive salary and benefits package to its part-time employees, including:

* Paid Time Off
* 401k plan, with discretionary company match
* RTA and CTA pre-tax payroll deductions
* Employee Assistance Program, with financial and legal connection services
* Vision Discount Program
* Friendly, team-oriented, open environment

Please visit our website at www.legacy.com for more information about our company.

Legacy.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability.

Tuesday, October 13, 2009

Job Spooler

I came across another interesting website similar to MTurk. This one is called JobSpooler and can be found here:


The site looks to be fairly new, so job searcher beware. However, it is an interesting concept and if legitimate, may be a good way to earn some extra change.

Crowd Spring

I found an interesting website today, here:


This is a community where businesses and creatives get together. A business needs a logo, design, etc, and creatives work on the logo and then the best one gets paid. Interesting concept.

Friday, October 9, 2009

Pocket Change - CloudCrowd

CloudCrowd is a similar concept to MTurk, where users obtain short tasks that machines can not do (editing, etc) and are paid a small amount per piece. This particular company is fairly new and operates as a Facebook application, but most people I have talked to have been paid daily as promised through paypal. As with any opportunity, please do you homework prior to starting work.

Sites such as this one and MTurk are a good way to earn a little bit extra in your pocket.

Saturday, October 3, 2009

Administrative Assistant

Precision PT Staffing

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* Home
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Administrative Assistant


Overview: Ability to work from home and home office of company principle. Require high speed data connection, home office phone, cell phone, computer with XP Professional Windows and Microsoft Office Professional software capable of performing tasks and skill sets. Will work in all aspects of GTAA business operations including: membership sales, marketing, monitoring and reporting, sponsorship sales with vendors, Chapter President contact and follow up, seminar scheduling and sales, website content updates, event management and follow up, email campaigns and direct mail. You will also be involved in ad sales and tracking for a bi-annual national publication. There is limited travel required for national conventions.

1. Self Motivated & Goal Oriented
2. Self Managed – With Goal Direction
3. Task Oriented – Get it done attitude
4. Writing, editing, PR, creative
5. Database – Access management capabilities
6. Excel spreadsheet
7. Engaging on the phone with related work experience (i.e. golf tournament)
8. Website, Internet maintenance & management capabilities
9. Sales experience and sales driven

To apply to this job, email resume to:pimmordino@gtaaweb.org

Friday, October 2, 2009

Customer Support

Customer Support Manager ~ Telecommute
Date: 2009-09-28, 10:11AM EDT
Reply to: jobs1@rubylane.com [Errors when replying to ads?]

Ruby Lane is the premier online source for Antiques & Art, Vintage Collectibles & Jewelry, hosting over 2,000 individually owned online sellers from around the world. In this niche market, we enjoy an excellent level of brand loyalty and rely on highly automated systems as part of our success. Our staff is spread out across the U.S. and in Europe, most of whom are virtual single-person satellites. The Ruby Lane team is small, experienced, flexible and multi-talented.

We're looking for an experienced e-Commerce Customer Support Manager to manage our Customer Support Department. This is a salaried, full time work-from-home position. The ideal candidate is a self-starter, goal-oriented, self-disciplined, and has the ability to perform a variety of tasks working in a small, established company.

If you have the qualifications and would like to be considered for this position, please email your resume to jobs1@rubylane.com, by following the instructions at the bottom of the ad.

As Ruby Lane is registered to do business in certain States, U.S. applicants must reside in one of these States: CA, FL, GA, IL, OK, PA, TN, TX. or non U.S. applicants must reside overseas.

Saturday hours (8 hours) are a requirement of the job. A day off during the Monday thru Friday working week will be made available.

Applicants need to be available for employment immediately.

If this is you read on.

The chosen candidate's responsibilities:

* Oversee and manage the day to day operation of a small department of experienced Customer Support representatives
* Allocate work to Staff when required and monitor results
* Assist Staff with the resolution of the more complex customer challenges/issues
* Initiate and involve Staff in projects for the improvement of procedure and efficiencies, in line with our high level of customer support and customer retention
* Identify and communicate Customer Support-related issues to other internal teams as they arise
* Maintain and update Customer Support procedural guidelines and online training information
* Maintain a good-humored and positive attitude to ensure high Staff morale within the Department and Company.

Qualifications and requirements:

* Minimum of 5 years business experience
* Minimum of 3 years experience as an e-Commerce people-manager
* Must enjoy the dynamics of e-Commerce.
* Strong people management skills, including proven experience in coaching and development
* Articulate, with strong verbal and written communication skills, including proof reading and grammar correction
* Ability to learn quickly and work under pressure and deadlines
* Must be able to manage multiple projects and often-competing priorities
* Ability to work in a fast paced virtual environment with strong problem solver skills
* Ability to maintain a calm, professional demeanor and work well with others
* Must be detail oriented and highly organized, including follow-through skills
* Demonstrated ability to think critically and analytically from the customer's vantage point
* Comfortable working in a small work group environment, as well as on your own.
* Must have a functional, high speed Internet connection (Cable or DSL)
* Desire for long term employment and commitment
* Occasional business travel will be required.
* U.S. applicants must reside in the following States : CA, FL, GA, IL, OK, PA, TN, TX or non U.S. applicants must reside overseas.
* The successful candidate must be comfortable working solo (physically) from a single "satellite" location as opposed to in a group setting.

If you have the qualifications and would like to be considered for this position, please email your resume to jobs1@rubylane.com.

In the interest of efficiency and because of the varied word processing programs, please do not send your submission as an attachment to your email. Instead, please paste your resume and cover letter into the body of the email itself and send to jobs1@rubylane.com.

Resumes should be sent to jobs1@rubylane.com by Friday October 9.

About Ruby Lane
Founded in 1998, Ruby Lane Inc is a closely held established California Corporation and offers flexible work hours and location with competitive salary. For employees, not contractors, we offer company paid medical insurance, 401(K), profit sharing, and paid vacation/holidays. Ruby Lane is an equal opportunity employer.

* OK to highlight this job opening for persons with disabilities
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.

PostingID: 1396065375