Customer Service Representative Work from Home
Date: 2009-10-21, 12:33PM EDT
Reply to: firstname.lastname@example.org [Errors when replying to ads?]
Customer Service Representative needed to work from your home office or office. We are in need of a reliable person to assist in taking orders from 8am to 6pm EST Monday through Fri and rotating Saturdays. This person will also answer emails and participate in live chats with customers.
We are looking for someone that can be a team player, take direction, follow directions, use a script, be polite, firm and understand customer service. Preferably this individual will have experience in either a call center or retail customer service setting. Knowledge of fashion and sewing terms is helpful but not required.
Must have good command of the English language and be able to write with good grammar, punctuation and spelling. Good writing skills would be a plus. Pleasant phone voice. Knowledge of social networking including MySpace, Facebook, Squidoo and Google docs is preferred. Be able to use word processing, spreadsheet software, read and follow directions given, be able to work as part of a team and individually.
Working environment needs to be professional in nature with a quiet place to work; no background noise (dogs barking, children playing/crying) and no one else that answers the phone, i.e. children, spouse, guests. High speed internet access is necessary so that you may be on the computer and the phone simultaneously, write and speak proper English without a strong accent.
This person must be willing to bill for actual time worked only and submit Daily & Weekly reports. Payment will begin after successful completion of initial training. Training averages 4 to 6 hours.
* Compensation: Starts at $ 5.00 an hour
* Telecommuting is ok.
* This is a contract job.
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.